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About the orders of the United States and Canada:
PROCESSING TIME: Orders received Monday - Friday before noon (Pacific Time) are generally processed within 1-2 business days after receipt of your order.
Orders received Monday - Friday after noon (Pacific Time) will be released to the warehouse the following business day and will be processed within 1-2 business days. We do not ship on weekends or holidays. Weekends and holidays do not count toward your shipping days.
Shipping via all carriers takes longer around the holidays. Carriers may need additional days for transit during the holiday season.
If you have any concerns about your order arriving on time, please reach out to our friendly customer service staff before placing your order.
We use UPS and USPS for nearly all of our shipments. They do not typically deliver on weekends and/or holidays.
You will be emailed tracking within 24 hours of your item shipping. If you don't receive tracking, feel free to reach out to our customer service team to assist you.
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